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Research Article | Volume 1 Issue 4 (Dec, 2025) | Pages 73 - 76
A Study On Consumer Behaviour Towards Technospace Education And Solutions Pvt. Ltd.
 ,
1
Assistant Professor in Commerce, Baba Farid College of Engineering & Technology
2
Department of Management, Baba Farid College, Bathinda
Under a Creative Commons license
Open Access
Received
Nov. 15, 2025
Revised
Nov. 20, 2025
Accepted
Dec. 1, 2025
Published
Dec. 13, 2025
Abstract

This research investigates consumer buying behaviour patterns among customers of Techno Space Education & Solutions Pvt. Ltd., a leading IT and management training company in Bathinda, Punjab. The study employs a descriptive research design with primary data collected from 50 respondents through structured questionnaires. The research examines various factors influencing consumer purchase decisions including information sources, pricing perceptions, service preferences, and satisfaction levels. Key findings reveal that 40% of customers have been associated with the company for 2-4 years, with 56% learning about services through friends and word-of-mouth recommendations. Website maintenance services are most preferred (44%), while pricing is perceived as affordable by 36% of respondents. The study demonstrates strong customer loyalty with 88% willing to recommend services to others and 46% strongly agreeing to repurchase. These insights provide valuable understanding for developing targeted marketing strategies and enhancing customer retention in the competitive technology education sector.

Keywords
Consumer buying behaviour
Purchase decision process
Customer loyalty
Service preferences
Technology education
Marketing strategy
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