Contents
Download PDF
pdf Download XML
24 Views
3 Downloads
Share this article
Research Article | Volume 1 Issue 3 (Sep, 2025) | Pages 27 - 35
Ethical Challenges In Online Marketing Communication
 ,
1
Research Scholar, Department of Management, P. K. University, Shivpuri, M.P.
2
Associate Professor, Department of Management, P. K. University, Shivpuri, M.P.
Under a Creative Commons license
Open Access
Received
Aug. 15, 2025
Revised
Aug. 20, 2025
Accepted
Sept. 8, 2025
Published
Sept. 20, 2025
Abstract

This study explores consumer perceptions of privacy issues, deceptive advertising, spam, data security, and transparency in digital marketing, aiming to illuminate the ethical challenges inherent in online marketing communications. This study used a descriptive approach to look at how often and in what ways people have ethical concerns when shopping online. Using convenience sampling, we were able to recruit 120 individuals, evenly split between males and females of varying ages. The data was gathered by a standardized questionnaire that was pre-tested for clarity, relevance, and reliability. The questionnaire used a five-point Likert scale. We investigated the level of ethical concerns using frequency distributions, compared genders with independent-samples t-tests, and looked for age-based changes with one-way ANOVA. Respondents express mild worry about unwanted marketing and deceptive promotions, whereas privacy, data security, and transparency are seen as the most serious ethical problems. There are no discernible gender differences, according to inferential analysis, however there is a correlation between age and privacy views. The study stresses the significance of ethical digital marketing methods, such as open and honest communication, safe data processing, and conscientious advertising, in order to keep customers' confidence and credibility in brands. Insights from the study can help enterprises, regulators, and marketers tackle ethical dilemmas in the digital economy.

Keywords
Online Marketing
Ethics
Privacy Concerns
Misleading Advertisements
Consumer Trust
Digital Transparency.
Recommended Articles
Research Article
A Study on Employees' Job Satisfaction with Reference to Eftihia India Consulting
Published: 13/12/2025
Download PDF
Research Article
A Study On The Performance Appraisal System Of Narsi Trading Company
Published: 13/12/2025
Download PDF
Research Article
A Study on Stress Management and Its Impact on Employee Productivity with Reference to Narsi Trading Company
Published: 13/12/2025
Download PDF
Research Article
A Study On Consumer Behaviour Towards Technospace Education And Solutions Pvt. Ltd.
Published: 13/12/2025
Download PDF
Chat on WhatsApp
Flowbite Logo
Email: admin@inlightpublishers.com
Useful Links
Order Hard Copy
Privacy policy
Terms and Conditions
Refund Policy
Others
About Us
Contact Us
Join as Editor
Join as Reviewer
Subscribe to our Newsletter
Follow us
MOST SEARCHED KEYWORDS
Copyright © inlight Publishers . All Rights Reserved.